Terms & Conditions

This site is the property of President’s Choice Ltd Trading as “Create My Case”. Please be aware that by accessing this website you agree to following terms and conditions. Please read them in full and if you do not agree then do not proceed any further,Please do not access or use any of the services available through the Create My Case website www.createmycase.co.uk.


Image Ownership

When you submit / upload images to our website you acknowledge and fully agree that you are rightfully licensed to do so and your images are in accordance with the terms set out herein.


Infringement of the rightful owner’s trademarks or copyrights is your sole responsibility. Using images that violate intellectual property laws and the satisfactory quality, performance, accuracy and effort is also at your sole risk. You hereby agree to hold createmycase.co.uk and Create My Case harmless from any claims that might arise from misuses of any images you upload to our site. You hereby agree to indemnify us from legal or financial liability resulting from such use.

Any images or data submitted to createmycase.co.uk becomes our responsibility and your data will be protected and kept safe within our company in line with the Data Protection act 1976. Create My Case will however have to comply with the laws and regulations set out and may need to comply with authorities if you images are breach of copyright infringement.

We reserve the right to refuse images and designs that we believe may breach copyright infringement laws in the United Kingdom.

If you have selected the become a designer option then you hear by agree that you give Create My Case permission and the rights to use your your images submitted to createmycase.co.uk. If selected your images and designs could be used for re-sale on the createmycase.co.uk site and for each sale a royalty / commission will be paid to you for return of the image rights.


Terms of Use

Site Access and Information

 This site is protected by U.K. copyright law and international treaties.

 The site is for your personal, non-commercial use. You are granted the limited right to use this site, our services and information according to the terms set out here and in other policies we may make available on the site. You agree to comply with all applicable laws and regulations regarding your access to and use of the site and our services. You must be at least 13 years-old to use the site.

 Create My Case reserve the right to prohibit anyone from browsing, accessing, supplying information to or downloading information from this site, we may terminate your access to this site at any time.

 Information on this website is proprietary to Create My Case, our business partners and customers. This includes but is not limited to:

  1. The look, feel and embodied knowledge, ideas, concepts and images on the website
  2. Any information related to Create My Case, our business partners and customers. 

 This information may be treated as confidential and you hereby agree to take all reasonable measures to protect its confidentiality.


Supplying Information

Any persons providing or using information made available on the site are solely responsible for its accuracy and content. You hereby agree not to supply any information that infringes the intellectual property rights of any other party or that is misleading, fraudulent, defamatory, libelous, threatening, harassing, injurious to minors, pornographic, obscene or illegal.

You agree not to retransmit, publicly display, sell or use the Information provided for business purposes. You further agree not to alter or remove information, any consent, proprietary notice or legend on any information other than which you have supplied.

By using our site and services you grant Create My Case the non-exclusive, royalty-free right to use, copy and prepare derivative works of the information that you have supplied so that we can furfill your orders.


Create My Case reserves the right to reject any orders placed on the site and revise orders in the event a product has been listed at an incorrect price or with incorrect information.

Pay For It Service

If you have selected to use the Payforit service provided by Txtnation as a form of payment. Then you hear by agree to the following terms.

The payment you have made is solely for the design service that is provided by Create My Case for your artwork uploaded to createmycase.co.uk. We will provide you with a complimentary free case with your choosen artwork uploaded to it. Using this service you fully agree to the full payment of the design service to be added to your next monthly bill cycle with your network provider.


Personal Information and Privacy

You hereby agree to our privacy policy and to provide us with accurate, correct and up to date information. We may update these policies and practices at our sole discretion.


This privacy policy sets out how Create My Case uses and protects any information that you give Create My Case when you use this website. Create My Case is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Create My Case may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at printroom@createmycase.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Create My Case, Whaddon Grove House, Berryfield Lane, Melksham, SN12 6EL, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Refund Policy

Refunds are not accepted due to the personalised nature of our products, meaning they are not suitable for resale once manufactured.